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How to Exchange, Return, or Refund Adobe Software Products Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period. If you cancel within 14 days of your initial order, you’ll be fully refunded. You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support.
#Adobe creative cloud admin full
In other words, one possibility for someone who needs the absolute latest (fully-updated) 2021 versions is to sign up for a Creative Cloud for Teams plan, make the needed packages for yourself, and then cancel that account within 14 days for a full refund: Importantly, anybody can sign up to be a Teams subscriber (even if only for a single user, and even if just for a short period) in order to do this themselves, if and when needed.
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But even for folks outside of the U.S., there is still a way to try out the Teams plan at no cost…Īs noted in the article, Teams customers have access to the Admin Console, where you can create your own offline packages with the latest 2021 app installers to use wherever you want, on any computer, etc. We made the clarification to the post above. However, with Adobe’s Q2 2020 financial results released in September 2020 showing a 17% year-on-year growth in revenue from CC, and 22% from Document Cloud, I sense Adobe will not feel obliged to drastically alter their way of releasing the offline installers, for the revenue figures suggest Adobe is doing exceptionally well despite the economic recession and general gloom-and-doom, taking advantage and thriving in the new economic paradigm created by the COVID-19 pandemic. But after 7.5 years of CC, Adobe can no longer spin the same indefensible line. There will always be a minority who are willing to take their chances by searching for the latest illegal CC version, who may well become the victims of e-COVID-19 (digital virus/malware).Īs I recall from several years ago, ProDesignTools informed us that the tardiness of the offline installers was due to teething problems with Adobe’s new installation engine (as compared to the legacy Adobe CS).
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It is in Adobe’s best interests to ensure the availability of the latest offline installers via URIs (HTTP download links) on or soon after the announcement of the next iteration of CC at the annually held fall/autumn MAX event, to avoid the now annual frustration of both current and new CC users who wish to use the latest and greatest CC suite. Perhaps Adobe naively believes the delayed release of the offline installers aids in the reduction of piracy ? Alas CC 2021 has been unofficially released 8 days ago – that’s just 5 days after Adobe officially announced the 2021 suite of software. Surely in the time of COVID-19, one would have thought Adobe would prefer to furlough their team responsible for issuing offline installers, in favour of a DIY approach by releasing the standalone offline installer links in tandem with the official announcement of CC 2021 ? Joking aside, after 7.5 years of CC and tardy releases of offline CC installers, I wonder if Adobe have actually learnt anything from the debacle that is offline installers.
‘Adobe explains that focusing their efforts on’ ensuring the offline installers are increasingly made difficult in obtaining, serves to bring customer relationship to an altogether higher level, by engaging directly with potentially new Creative Cloud subscribers (who wish to try out the latest CC by having to contact the often-clueless Adobe Customer Care team). Article quote by ProDesignTools (from 19th paragraph above), “Adobe explains that focusing their efforts on…”Īllow me, if you will, to make a correction in concluding your above (partially) quoted sentence: